How your order makes its way to you.
This confirmation email is automatically sent when the carrier marks your package as delivered. Unfortunately, we don’t have any more information about the delivery than you do.If your package is missing, we first suggest that you check to see if the
Standard US shipping is free on orders with a subtotal of $175 or more. FG Rewards members may enjoy lower thresholds for free shipping; you can find more information on our free rewards program here.
Options for expedited shipping will appear on the final checkout screen. Please note that expedited orders must be placed by noon Pacific Time to go out same-day (business days only). Expedited orders received over the weekend or on major holidays wi
We ship regular domestic orders via USPS First Class, FedEx Ground, or DHL Ground depending on the size and weight of the shipment. Expedited shipping options will appear on the final checkout page. International orders ship via FedEx or USPS Interna
Orders with domestic ground shipping usually ship within 3 business days and arrive to you 2–6 business days after they leave our warehouse. In some cases weather or carrier delays may cause domestic shipping to take 7–10 business days. You’ll receiv
If your order has not arrived within 10 business days of shipment, please let us know! You can contact us within 45 days of placing your order for assistance with a lost package. Our team will help assess the status of the delivery and make it right.