Ordering

Answers to all your questions about placing an order.

I didn't get a confirmation email. Did my order go through?

We may have gone to your junk folder! If you can’t find a confirmation email in your junk or spam folder, please contact our Customer Service team. We’re happy to help confirm your order.

Can I add an item to an existing order?

We are unable add items to an existing order, but we will combine multiple shipments whenever possible. If you need additional assistance, feel free to reach out.

How do I change/cancel an order?

If you need to change or cancel an order, please contact us as soon as possible. Orders cannot be changed or canceled after they have shipped, but they may qualify for exchange or return.

I couldn't enter my discount code. Can I still get the discount?

We're happy to help! As long as your offer is still active, we can refund the discount amount after your order has been placed, or we can enter an order for you with your discount code applied. Contact our team and we’ll get you squared away. (Please

Can I use multiple discount codes on an order?

One at a time, please! Discount codes aren't stackable. If you have more than one code to use (lucky you!), you can use one now and save the other for your next order.

What is your discount policy?

General discount codes can be redeemed on full-price products, subject to individual promotion terms. Some discount codes are limited to specific styles or collections; see promotion terms for details. You may redeem up to one eligible code per order